Data We Hold and Why
When you open an account we capture your mobile number, the wallet you chose for deposits — bKash, Nagad or Rocket — and the device you logged in from. Every session writes a timestamp so we can spot unusual login patterns and protect your balance. Deposit
-
1
and withdrawal records sit in our payment processor's ledger for audit and dispute resolution; we hold transaction references and amounts, never your wallet PIN or OTP. Support conversations, whether you message us or call, are logged with your account ID so the next agent can pick
-
2
up where the last one left off. We use cookies to keep you signed in across page loads and to remember language and currency preferences; those cookies expire when you close the app or after fourteen days of inactivity. Analytics scripts on the site count visits
-
3
and track which game lobbies get opened most — Cricket Bet Zone, Baccarat Twilight, Nagad Bonanza — so we know what to feature. We do not sell your data to third parties. We share transaction references with our payment partners only to clear deposits and verify
-
4
withdrawals, and we pass account identifiers to game providers so your session persists when you switch from slots to live tables. Retention rules depend on the category: active-account records stay live, closed accounts archive after ninety days, and financial logs kept for the period local audit
-
5
standards require. If local law in Bangladesh or your region restricts data transfer or mandates local storage, availability of certain features may vary; check eligibility at account creation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.